Installation and Integration
Our team travels to your facility for installation and training.We work alongside systems managers and operators to make sure all software and hardware perform as anticipated. We run system checks every step of the way and then test it again after installation to make sure the system is 100% functional. Only after both of us are satisfied with the system's performance do we begin our onsite operator training and ease your transition into the new technology.

The Blanchard Approach
To formulate an intelligent, integrated solution for you,we need to keep up with the latest technology and field-test it on a constant basis.We not only assemble, test and benchmark complete systems for performance at our New Orleans based technology lab and corporate headquarters,we also ensure that product upgrades will not have an adverse affect on any of your production systems.Once we complete our testing, we prepare a report about upgrades for you and make recommendations about how these changes will affect your production.

Our evaluation process includes auditing your existing systems, carefully assessing your current requirements, defining all of your parameters and evaluating any legacy systems in order to recommend to you the best possible solutions for optimal performance. We begin with an onsite visit, conduct a workflow audit, inventory your hardware and diagram your current workflow.We interview operators, managers and customer service reps to understand the problems they face on a daily basis.We work closely with you through your most demanding problems and test challenging workflow scenarios in order
to arrive at intelligent integration and workflows that will make your production more efficient and productive.

After careful examination and analysis we construct efficient processes and determine the correct hardware and software to form a strong systems foundation. In some cases it may only involve a simple tune-up of existing hardware and software; in other cases it may require a complete system overhaul. It depends entirely upon your current workload and anticipated needs. This process enables us to create a strong professional relationship with all of your technical personnel. We form a partnership with your company and become a logical extension of your in-house technical resources.